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Fall 2020 Rec Refund Policy - COVID-19

In the event the Fall 2020 season is canceled due to COVID-19 or COVID-19 related causes, registration fees will be prorated based on when the season is canceled (refer to charts below), and refunded within the manner it was submitted (e.g. a prorated refund of both money and credit utilized, or credit if paid with fully with credit, or money if paid fully by money).

A similar process will be used if the season is delayed or suspended, which may occur at the individual, team, division, town, or club level. Large-scale delays or suspensions (30+ days) are only likely to occur at an individual player or team level; larger scale delays or suspensions will likely result in full season cancelation.

If Season is Canceled:

Fees paid partially by credit

Now-9/5

Week 1-3 (9/6-9/26)

Week 4-6 (9/27-10/17)

Week 7-8 (10/18-season end

Action

Initial Payment

100% refund and credit issued

67% refund and credit issued

33% refund and credit issued

no refund or credit issued

Credit

$82

$82 credit reissued

$55 reissued

$27 reissued

$0 credit

Payment

$64

$64 refund

$43 refund

$21 refund

$0 refund

 

Fees paid with no credit

Now-9/5

Week 1-3 (9/6-9/26)

Week 4-6 (9/27-10/17)

Week 7-8 (10/18-season end

Action

Initial Payment

100% refund issued

67% refund issued

33% refund issued

no refund issued

Payment

$146

$146

$98

$48

$0 refund

 

Fees paid fully by credit

Now-9/5

Week 1-3 (9/6-9/26)

Week 4-6 (9/27-10/17)

Week 7-8 (10/18-season end

Action

Initial Payment

100% credit issued

67% credit issued

33% credit issued

no credit issued

Credit

$146

$146

$98

$48

$0 refund

 


Examples:

  • The season is canceled on September 18. All families will be issued a 67% refund or credit per their method of payment.
  • The season is canceled on October 10. All families will be issued a 33% refund or credit per their method of payment.
  •  The season is canceled on October 20. No credit or refund will be issued.

If Season is Delayed or Suspended: at individual, team, division, town or club-wide level

  • COVID-19 related delays or suspensions at the individual, team, division, or town, or club-wide level will be treated on a case-by-case basis
  • Any refunds or credits issued will be prorated based on the length of the delay or suspension; delays and suspensions 14 days or shorter are not eligible for refunds or credits.
  •  Documentation (e.g. note from a medical professional) may be required for the issuing of credits or refunds at the individual player level.

Additional provisions:

  • Credits and refunds will be issued automatically by Loudoun Soccer if the season is canceled, delayed or suspended. Specific scenarios may require additional action from families, and will be communicated accordingly.
  • Credits and refunds are issued when or if the Fall 2020 season is canceled, delayed, or suspended, which is at the discretion of Loudoun Soccer.
  •  Refunds or credits issued due to any cancellation, delay, or suspension may take upwards of 21 days to process once that determination has been made. The date of that decision may result in refunds or credits being issued in November, after the seasonal calendar has concluded.
  •  Individuals who remove themselves from participation after the regular refund deadline and request remediation may need to provide documentation from a medical professional for any credit or refund to be approved.
  • Individuals who wish to request a refund before the season begins (before August 14 for early refund requests, or between August 15-28 for late refund requests) may do so with a processing fee by contacting [email protected]

Contact Us

Loudoun Soccer
19798 Sycolin Rd 
Leesburg, Virginia 20175

Fax: 703-777-1029
Phone: 703-777-9977
Email: [email protected]

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